Volunteer for the new One Stop Shop for Disabled People
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The One Stop Shop is a new drop-in service which enables an accessible, expert and joined up service to be provided to disabled people. It offers:
Information, initial advice and signposting to deal with a wide range of telephone and in-person enquiries from disabled people, older people and carers
Liaison with relevant organisations (most of which are in the building) to refer clients for advice / advocacy / casework appointments where needed
Specialist information and advice sessions provided by voluntary and statutory partners which would be invited to use the facility to promote and deliver their services to potential new clients
A ‘shop window’ for the organisations based at the Accord Centre to provide information about their services and for representatives of the CIL to engage with disabled people about the development work which it is doing
Improved information display facilities for organisations within the building and for other providers in the borough wishing to promote their services
Internet access for members of the public to search for their own information
Individual support to access and navigate the Lambeth Social Care Portal (Your Care, Your Way) and other web-based resources to enable people to locate services and make contact with them
Regularly updated ‘what’s on’ information of interest to disabled people
A booking facility for events and activities in which organisations in the building and their partners are involved.
This service is coordinated by Lambeth Accord and DASL and includes staff and volunteers from a number of organisations in the building.
We would like more disabled people to get involved in the One Stop Shop as volunteers. We will provide training and support to volunteers and also reimburse reasonable travel and subsistence expenses.
If you are interested in finding out more about volunteering in the One Stop Shop for Disabled People please contact David Strong at DASL Tel: 020 7642 0040, email or Elaine Aherne at Lambeth Council Tel: 020 7926 4704, email
You can find out more about the Lambeth Centre for Independent Living development project here