Difficulties accessing Universal Credit?

Dec 11 2017

Difficulties accessing Universal Credit?

Please let Al at Inclusion London know any difficulties you have had with accessing Universal Credit, who will pass this information to the DWP who are now interested in making the application process for Universal Credit (UC) more accessible.

Difficulties with accessing UC could include:
A lack of accessible information about UC itself, or about Advance Payments or any other aspect of UC.
Communications that are not accessible, such as phone calls that are not accessible to Deaf people, or lack of Easy Read.
Accessing/problems with the online application process.
Venues for assessments that are not accessible.

Please send your experience to Al by 3 January 2018 on:

You can also get practical help with your Universal Credit online account from Advising Communities, click here for further information.