How We Can Help You

How We Can Help You

There are a number of ways the Direct Payments Team at DASL can advise and support you through the DP process.

Direct Payment Advice

If you are unsure you want to choose to use a direct payment we can provide advice and information to help you make the right choice for you.

Direct Payment Set Up

If you’ve decided you want a direct payment your social worker or care manager will make a referral to us.

We will meet with you to support you in setting up and managing your direct payment. This will include discussing options for managing the direct payment money, being an employer, finding a personal assistant and how Lambeth council or the CCG will monitor your direct payment.

Recruiting a Personal Assistant

If you do not already know someone who can be your Personal Assistant we can support you to do a recruitment process to find a suitable person.

We will help you write a job description and person specification detailing the tasks involved in the role and the kind of person you’re looking for.

We can place a job advert on several job search sites and help you to arrange interviews.

Once you’ve chosen someone and offered them the job we can request references on your behalf, support you to get a DBS check and provide a contract of employment.

Ongoing Advice and Information

Once your direct payment is up and running we are available by phone or email to answer any questions you might have.


Details of training on being a good employer, and training for your personal assistant, are available here.

Experiences of Direct Payment Users

M attends our monthly peer support group meeting and had the following to say about his experience: “I would like to thank you and the team for the support you have given me as a service user of a direct payment. The monthly meetings have benefited me hugely to discuss any issues I have and to get up to date information on direct payments. Attending the meetings have increased my confidence in discussing my problems or any issues I have, especially when DASL invites council officials and service users to the meeting to discuss any problems or issues face to face with Lambeth council officials. I would like to sincerely thank DASL for their support.”