Advice and Information

Advice and Information

DASL has been Lambeth's specialist provider of advice and information services for disabled people for many years. We now work in partnership with other local charities to deliver most of these services but our experience and skills are still available to you.

Our partner, RAD, provides a weekly advice and support service for deaf people from our offices.

We also provide a professional advocacy service for disabled and older people and carers.

We deliver our services to the Advice Services Alliance's Advice Quality Standard which we hold at the General Help with Casework level. image

DASL is a member of a new voluntary sector partnership, the Independent Living and Carers’ Partnership

You can contact the Independent Living and Carers’ Partnership Enquiry Line, managed by Age UK Lambeth, on 020 7346 6800 or by

We are maintaining our existing Enquiry Line for general enquiries about DASL and for people who wish to access our advice service for people of working age with mental health problems. We are no longer funded to provide this service daily but will do our best to respond to your enquiries as soon as possible. Phone 020 7738 5656 or . If you call we will either direct you to one of the Independent Living and Carers’ Partnership services or offer you help from one of our other services if that is more appropriate.

We will continue to regularly update DASL’s website and publish our ‘Mole’ newsletter two to three times a year.

All DASL’s advisers provide advice to the Advice Quality Standard at the General Help with Casework level. Clients can benefit from support from caseworkers or just an in-depth assessment of the options available to them.

DASL’s Specialist Advice Service

You can find out more about this service here.

Carers Hub Lambeth

On 1st April 2015, the Carers Hub became part of the Independent Living and Carers’ Partnership. Carers Hub services for the partnership are led by South Thames Crossroads.This includes the Carers’ Hub Lambeth Enquiry Line , website and newsletter services - more information here

Information and Advice

The Independent Living and Carers’ Partnership Enquiry Line and Information Service - 020 7346 6800 - which is managed by Age UK Lambeth provides a comprehensive information and advice service, including form-filling, on a wide range of subjects of importance to older and disabled people and carers, including benefits, pensions, health and disability, transport and mobility and housing. The service also delivers weekly advice surgeries in five locations around the borough.

Other Lambeth advice services

One Lambeth Advice and Lambeth Advice Network

Citizens Advice Merton and Lambeth, working with the Lambeth Advice Network and Lambeth Council, has reorganised general social welfare advice services into a new service called One Lambeth Advice.

DASL works closely with One Lambeth Advice and the main independent advice agencies in the borough which form the Lambeth Advice Network. These agencies are:

Lambeth Law Centre
Brixton Advice Centre
Centre 70
Citizens Advice Merton and Lambeth

Together, these agencies provide a wide range of legal advice services. If you contact the Independent Living and Carers’ Partnership or DASL Enquiry Lines and we are not able to take on new casework or you need more specialist legal advice than we can provide we will usually be able to identify the actions you will need to take to deal with your issue and can refer you to other relevant services including agencies which are members of the Lambeth Advice Network.

Every Pound Counts

Lambeth Council’s Every Pound Counts campaign helps older people, disabled people and carers to claim welfare benefits and tax credits.  Find out more about how Every Pound Counts can help you get the welfare benefits and tax credits to which you are entitled.